Electronic Bill Presentment and Payment (EBPP)
EBPP manages electronic delivery of bills and statements from bill issuers to consumer-based customers. Channel of delivery include Internet online presentment and secure PDF via email. Coupling with the payment options, EBPP completes the bill-to-pay cycle to help bill issuers in account receivable reconciliation and cost savings.
Knowing the benefits of going 'green', consumers are changing their lifestyles from paper to 'e', and many are switching from manual payments (via cheques, post offices) to e-payments through Internet banking bill payment service. Bill issuers alike are looking into means to cut cost and enhancing the customer experience through electronic billing. Direct secure email delivery of bills and statements is the first step to increasing customer adoption of electronic billing and payments.